Swifts AI provides the Service. For data you put into your workspace we are a processor; for account and billing data we are a controller. Privacy questions: support@appswifts.com.
We do not buy personal data, and we do not use your workspace content to train our own models.
When a workspace uses AI, the relevant content is sent to the model provider configured for that workspace so it can return a result. Depending on configuration this may be a provider you supply keys for (you control that relationship) or a provider we operate on your behalf. We send only what the request needs.
We rely on a small set of providers: cloud hosting and storage, AI model providers, our payment provider for subscriptions, and an email delivery service for transactional messages. The current list is available on request at support@appswifts.com, and we give notice before adding one that processes personal data.
Depending on where you live you may request access, correction, deletion, restriction, portability, or object to processing, and withdraw consent where consent is the basis. Write to support@appswifts.com. You can also complain to your local supervisory authority. We respond within the period the law requires.
Tenants are isolated from each other, credentials are encrypted at rest, access is role-based, and administrative actions are audited. No system is perfectly secure, so keep strong unique passwords and report concerns promptly.
Our providers may process data outside your country. Where required we rely on appropriate safeguards such as standard contractual clauses.
The Service is for businesses and is not directed at children under 16.