These terms govern your use of the Swifts AI platform ("Service"), a hosted, multi-tenant AI workspace. By creating an account or using the Service you accept them on behalf of yourself and any organisation you represent.
Each organisation receives an isolated workspace that can connect third-party applications you authorise, schedule recurring work, and act through AI models. The Service is provided on a subscription basis with the limits shown for your plan (profiles, scheduled jobs, connected tools, AI token allowance).
AI-generated output can be incomplete or wrong. You are responsible for reviewing anything the Service produces or publishes before relying on it, and for ensuring it complies with the law and the rules of any platform you publish to. Do not use the Service for automated decisions about individuals that produce legal or similarly significant effects without human review.
We may suspend a workspace that endangers other customers, the Service, or third parties.
You keep ownership of the data you and your team put into the Service. You grant us the licence needed to operate it (store, process, transmit to the providers you enable, back up). We process personal data as described in the Privacy Policy and, for business customers, the Data Processing Addendum.
Connected applications and AI model providers are governed by their own terms. You are responsible for holding the rights needed to connect them, and for the credentials you supply.
Paid plans are billed in advance through our payment provider. Unless required by law, fees are non-refundable. We may change prices with reasonable notice; continued use after the notice takes effect means you accept the new price. Unpaid or expired plans may be suspended, and expired workspaces stop running until renewed.
We work to keep the Service available but do not promise uninterrupted service. Scheduled maintenance, provider outages, or events outside our control may interrupt it. Support is provided at support@appswifts.com.
The Service is provided "as is" without implied warranties to the extent the law allows. To the maximum extent permitted by law, our total liability is limited to the fees you paid in the twelve months before the claim, and we are not liable for indirect or consequential loss, lost profits, or lost data that you did not back up.
You may stop using the Service at any time. We may terminate for material breach, unlawful use, or non-payment. On termination we delete or return data as described in the Privacy Policy, subject to legal retention duties.
We may update these terms; material changes are announced in the workspace before they take effect. These terms are governed by the laws of Rwanda, and its courts have jurisdiction, without affecting mandatory consumer protections.